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"Very poor customer service , The service was shocking , watched the team all round bar area chatting , Waited 30 mins before order was taken Food came out bland wasn’t worth money at all , tbh was very bad ,"
Telefon: +441323811033
Adresse: Lewes Road, BN26 6UE, Wealden, United Kingdom
Stadt: Wealden
Webseite: https://www.thebarleymowfreehouse.com/
Gerichte: 117
Ausstattung: 25
Kategorien: 5
Bewertungen: 5549
This place has gone downhill. My Wife and I waited 45 minutes, after ordering, for the food to be served. It wasn 't worth the wait. I took one bite of the Roast Potato that was leathery and hard inside and sent mine back. My Wife was starving and ate a coupla potatoes. The rest was a one inch piece of 'maple glazed ' parsnips, 2 slivers of carrot, a pile of nondescript green stuff, overcooked, and the Chestnut and Mushroom Wellington with Vegan Cheese. A complete mess. I bought a sandwich from the Garage across the Road and pressed on. I will not be visiting again. The next table to us was complaining of Chicken that was cold in the middle. The Servers, whilst pleasant, had not a clue how to serve. Cutlery dumped on the table and no clue what they were doing.
8 Members of the family met for Sunday lunch recently as we had eaten here before. It appears that on this day hey had a group of 18 for Sunday Lunch at the same time. No apparent steps appear to have been taken to cover the xtra numbers that were eating, resulting in : Long delays, in ordering and delivery of food, ensuring that everything was in order, and clearing tables afterwards. Several times we had to go to the bar to get a waitress to take our orders. Not sure I would want to go here again after this experience.
Large garden area could do with a bit of TLC went into the pub only to use the toilet and think that could do with some TLC as well. Staff very friendly. Food wasn’t great, bread selection dry to point of staleness, Camembert was tiny, calamari wasn’t great. Overview wouldn’t recommend 3 stars for the super friendly staff.
Stopped here on the way home from Portsmouth. We were welcomed with a warm ‘hello’. Had our puppy German Shepherd with us and he was made very welcome too. We ordered our food and the service was great. Food served quickly and was very tasty and satisfying. Will definitely return. Xx
Very poor customer service , The service was shocking , watched the team all round bar area chatting , Waited 30 mins before order was taken Food came out bland wasn’t worth money at all , tbh was very bad ,
