The Chocolate Rooms

Called in for some Sunday brunch and have to say it wasn't the best. Ordered coffee/tea with a sausage sandwich and poached egg on toast. We were shown to a table but no menus, I had to hunt down the ones we should have been given. The drinks were prompt and my coffee was nice no complaints there. However the food took 30 mins to arrive (cafe was not busy), the sausage sandwich was ok nothing great but the poached egg came over done and the toast was basically bread, not done. My partner asked for it to be taken back, she was offered something else but I think she was past caring at that stage. Whether there has been a change of owner from earlier reviews? not sure but the basics were poor, the staff young and pleasant but seemed inexperienced, there needs to be an experienced head waiter/waitress overseeing everything who is on the ball, needs big improvements.

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We stopped here for a light lunch and ordered 2 toasted sandwiches, one chips and 2 soft drinks First the good 1. Food quality very good Not so good 1. ordered a portion of chips, which were included in the meals but not told at the time of placing the order waitress should have advised me when I placed the order and when the food arrived I commented on this; and was told that 's what you ordered rather than no problem I will take them back poor customer service! 2 food wait over 30 mins, longer if I had not chased it up 3. Staff pleasant but disorganized and inexperienced 4 only one queue at counter 15 mins wait time to pay bill as same queue as customers placing food drink orders 5. Cost although the food was very good it was over priced and not competitive with other similar establishments Would I eat here again: Not sure!!!!!

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Absolutely awful. Family of 3 adults and a young child. Service was appalling: took 20 minutes to get served and then an hour and a half for food. Many couples came and went and were served before us. Waitresses not particularly friendly. Food itself when it finally arrived was poor overly salted, cheap food. Drinks were fine, and they knocked food off the bill, but didn’t seem overly apologetic. Got the impression they very much preferred to serve locals. Would never return and suggest anybody looking for a nice lunch avoid like the plague.

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Food and service was exceptional, the head chef was very pleasant and polite when we came over to give our compliments, would recommend to anyone for the food and again the head chef was very accommodating to our party,

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Honestly one star is too high of a rating for this place. Absolutely awful experience from start to finish. Terrible service, rude staff,Poor quality food. First and last time I would come. Avoid like the plague

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