Sie werden eventuell weitergeleitet
"We reserved an outdoor seating area for birthday celebrations, I feel that £75 which is NOT refundable or redeemable is extortionate to reserve the table, this should be redeemed when paying the final bill as the food and drinks are very expensive in the first place."
Telefon: +441159665822
Adresse: 61 Caythorpe Road, Newark and Sherwood, United Kingdom
Stadt: Newark and Sherwood
Webseite: https://www.oldvolpub.co.uk/
Montag: 12:00-21:00
Dienstag: 12:00-21:00
Mittwoch: 12:00-21:00
Donnerstag: 12:00-21:00
Freitag: 12:00-21:00
Samstag: 12:00-21:00
Sonntag: 12:00-21:00
Gerichte: 31
Ausstattung: 16
Kategorien: 5
Bewertungen: 4480
We had waited to go as we wanted to enjoy a really nice Sunday roast. The weather was good and we wanted to try this place out. Seems we missed when it was good? We could only book for 5.45pm which was fine and when we got there we understood why. Both car parks were full and the place was busy. Nice welcome. By what looked like a manager. Not enough menus and one napkin missing but you can figure that. First drink was served in a none branded moretti glass which wouldn’t be a big deal but the glass had no surger at the bottom so the beer was flat and no head at all. We ordered olives and bread and they were great. Service was slow and if you have been you will know that in the summer it is busy but inside was quiet and we didn’t think it needed to be as slow as it was. Ordered the food after a bit of a wait. Starters came and were good but probably not worth the price. Now this is where the disappointment kicks in even more. We waited a good 45 minutes for our main maybe even longer. No management came to speak to us to explain. We questioned the time and were told it was next to be plated. Another 20 mins at least and we got our mains. Everything on the plate was ok. But you don’t want just ok when you’re paying nearly £30 for a roast? No apology and they still tried to charge the 10% service charge. Thank god that’s not our local. I heard that the owners live locally and brought it to make a nice local well money can buy you a lot of things but it can’t buy you class. Good luck but maybe you need to look at your formula again very disappointed
Beautiful setting and lovely outdoor venue, unfortunately though there was a few mistakes that has tainted our visit. 1. We decided which pizza to have but when it came to order half the pizzas we wanted weren’t available as apparently we were given the wrong menus. 2. 1 portion of chips didn’t arrive 3. Went to the bar to order 2 cocktails for £16 the barman then tried to charge us £20 4. After we paid the bill and all added at least £1 extra the waiter then came over and said we still owed £4. After getting the itemised bill the chips were more expensive than they were on the menu as were the pizzas. The excuse we got was that there’s a different price for indoor and outdoor, which is ridiculous. There’s a lot of young people that work here and I don’t know if these are genuine mistakes or incompetence. The overriding feeling I got was that they were trying to charge us more money and hope we didn’t notice. It really is a lovely venue and a fantastic place to drink in the summer, these misdemeanours have soured my experience though and stopped it from being a 5 star experience.
This is maybe our 6th or 7th visit to the Old Vol. it has always been good with imaginative food and delightful staff. Today however a couple of things annoyed. We ordered some olives as a prestarter and they never turned up ……but were on the bill. The croutons which came with the Caesar salad were like cannonballs. Inedible and plentiful which ruined two of the five meals. Although it sounds somewhat trivial, the issue is that when mentioning this, there was no apology and no effort to respond. Staff are trained to ask if all was good with the food….but don’t seem to have the wherewithal to deal with a small but significant complaint. Left feeling that whilst the food is overall good albeit on the expensive side, no one cares to deal with an issue which ruined two of the five meals.
Very disappointed. Bought some friends along to show how nice the place is outside the back. But then found out their are charges as to where you can and can't sit. So we were told we would not be allowed to sit in a pod as there is a £75 fee. There is an outside kitchen, but the menu is limited compared to the food menu inside. Overall a lovely atmosphere and a place with beautiful views, but too many rules and regulations in place for the seating and tables. No TV screens outside. Felt a bit too posh.
We reserved an outdoor seating area for birthday celebrations, I feel that £75 which is NOT refundable or redeemable is extortionate to reserve the table, this should be redeemed when paying the final bill as the food and drinks are very expensive in the first place.
