The Paddock - Tisch reservieren

Having been here on numerous occasions, we decided to book for Mother’s Day. We paid a deposit and turned up as planned, only to find a set menu in service. We had no warning of this, and due to intolerances, the vast majority of main courses were unsuitable for one of us. Having raised these issues with the operations manager, she was very unsympathetic and made no effort to assist. Something as simple as speaking with the chef to figure a workaround is the least I expected; however, she simply advised that there was nothing she could do. From there, we had a 45 minute wait for food, parts of the order had been processed incorrectly and some foods simply weren’t as advertised. Upon raising such issues we were met with a similar response, besides one acknowledgement of the an incorrect order having been placed. Sadly, the lasting memory of our visit was the very unsympathetic and unapologetic nature of the manager, who did credit the drinks on our bill, yet did this via another member of staff with no formal acknowledgement or apology. On the whole, we were made to feel like a great inconvenience at should have otherwise been a lovely meal our with family. Needless to say, we won’t be returning.

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We called in for breakfast, but had to wait 3 or 4 minutes after being noticed immediately by a server and without any acknowledgment. She was not particularly friendly, and only said, ‘table for two’, took us to our table and handed us the menu without saying anything else! At this time it was not very busy probably a dozen customers. Breakfast was okay, served on a warm plate but looked a small portion on a large plate. To be fair, it was filling and tasted good. There was no salt in the in the bottle, so I had to take one from another table. This small issue should not happen when tables are being cleaned and prepared several times a day! I requested the bill and there was no response for more than 5 minutes so I waited by the payment desk and was dealt with immediately. Overall I was not impressed with the service, it may not always be like this, and being my first visit I would expect better if and when I return.

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We booked for fathers a day dinner, the food was excellent service was very slow, we had to ask at one point we was preparing to leave if we had to wait any longer) how much longer our food would be. would recommend for the food but not the service.

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We had a baby shower at the paddock and had the afternoon tea It was delicious The staff here are all amazing They worked so hard to ensure we had a great experience Nothing is too much trouble Thank you so very much

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Really nice atmosphere and friendly staff. Chicken taco, Sunday roast and gammon chop were all delicious. Great place for family. Highly recommended.

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