2 /5
Bewertung
★
★
Firstly, the food at Cafe Altstadt is lovely. We stopped for a quick lunch with our two children. We had a salad, soup and some sandwiches. The service, however, was terrible. Firstly, the waitress walked away half way through our order and had to be called back so that we could finish. Then all the dishes came out separately, my wife had finished her salad by the time our childrens' sandwiches arrived and we had to ask the waitress three times if the soup had been ordered. A plate of pomme frites arrived with no cutlery and we had to ask the waitress again if the children could have some salt and ketchup. We then asked a final time if the soup I had ordered was on its way, and the waitress apologized and said she would get it. We watched as she placed a bowl in a microwave behind the bar, warmed it up, and brought it over. When we complained about the service to a different waitress when paying the bill, we were told rudely that a lot of people were ordering food so we should expect slow service if they are busy. Not service we would expect from a cafe affiliated with the Radisson Blu.